Device lifecycle management
Our strong supplier relationships allow us to offer you the right solutions at the best prices.
With warehouses in Calgary and Montreal, and over 80+ Moneris-owned and partner depots across Canada, we can help in as little as four hours, depending on your SLA.
We’re specially trained to extend the lifetime and uptime of your electronic equipment. Our engineers and technicians go in-depth and do component-level repairs, restoring a huge majority of devices received for repair to working order.
With an industry-leading inventory management accuracy, you can trust that your assets are safe with us, whether they’re on location, in transit, or in our warehouses or depots.
When it’s time to upgrade your devices, we’ll help recycle your old technology. Our certified Canadian partner shreds, sorts, and recycles 100% of our decommissioned equipment.
Business infrastructure and equipment support
Whatever your staging needs, we’ll help you execute them for optimal onsite implementation. We can prepare hardware and software configurations, customize for each location, and conduct tests in a controlled environment prior to scaling.
Based on your specifications, we can install hardware and software or upgrade your existing system. We also provide consultations and visits prior to purchase and installation to fully suit your business’s needs.
We’ll install hardware and provide training on how to use your equipment. If your device ever malfunctions, a technician will troubleshoot to get you up and running quickly.
Need your device quickly? We’ll choose the best delivery method to ensure your equipment arrives fast.
When you have questions, we have answers. We provide call centre and technical support services to end users and/or on-site technicians when it’s needed most.
For complex deployment projects, we’ll sit with you to evaluate your needs, set up the right team, and execute the project with ease. We’ll help you plan out all the details, perfect the process through pilots, and optimize the on-site implementation.
Additional services
We offer staging and on-site deployment services to upgrade or replace a generation of lottery and gaming machines. We’ll also analyze and recommend innovative and cost-effective solutions to lower failure rates and improve equipment lifetime and uptime.
Moneris Field Services offers Basic, Complete and Custom cabling packages for everything from simple wiring to complex setups. Services include RJ45 termination, cable management and installation, with support for POS, kiosks, signage, and more—nationwide.
We offer flexible financing options to suit your needs, from device rental to purchase and leasing options.
Our in-house team of experts has over 25 years of experience testing lottery games and equipment for anomalies, helping ensure they work as designed.
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