Contact us

Contact Moneris Field Services

Our team is ready and waiting to provide outstanding service to your business. Get in touch with us today to find out more about how we can help.
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Getting the right support starts with getting in touch.

Start the process by submitting your information. A representative will be in touch to discuss your unique business needs, and how our team can help meet them.

Account and order support

Existing sales orders

Need to modify an order before it ships or check the order status? Let us know, and we’ll gladly assist with any sales order inquiries.


Contact: [email protected]  

Technical support

Having issues with your terminal or need troubleshooting assistance? Give us a call, and we’ll get you back on track in no time.


Call: 1-866-319-7450

Administration requests

Looking for a copy of your invoice, checking on payment status, or have a billing question? Our team is here to assist with all your administrative needs.


Contact: [email protected]   

RMA support

Need to return equipment for repair or destruction? Just send us the item number, serial number, and reason for return, and we'll take care of the rest.


Contact: [email protected]  

About Moneris Field Services 

Whether you are starting or scaling, you can trust our team to handle the essential services that help keep your business running.  

Electronic equipment deployment and support services include but are not limited to:

  • Sourcing
  • Staging
  • Installation
  • Maintenance & Repair 
  • Onsite services
  • Technical support
  • Warehousing
  • Asset tracking 
About us

Coast-to-coast support for Canadian businesses

90% of postal codes onsite

Moneris Field Services offers extensive coast-to-coast coverage across Canada, ensuring we can reach 90% of Canadian postal codes onsite.  

Dedicated repair centres

With dedicated repair centers in Calgary, Montreal, and at our headquarters in Toronto, your equipment never has to travel too far for service.

Comprehensive network

Our comprehensive network allows us to deliver exceptional support, no matter where you are in the country. 

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MONERIS and MONERIS & Design are registered trademarks of Moneris Solutions Corporation. All other marks appearing on this page are the property of their respective owners.